Services
A constant, credible presence in trader communities
We take part in the public discussions about your firm: answering questions accurately, responding to criticism with respect and stepping in when something goes wrong.
01Platforms
Where we work
X and Telegram are our core platforms. We also cover Facebook and Reddit where your traders are active.
- Explaining policies and features accurately.
- Correcting misunderstandings with the facts.
- Responding to concerns and criticism with care and respect.
02Coverage
Covered 24/7
Trading communities do not keep office hours, so neither do we. Our team covers your communities around the clock, with one point of contact for your firm and a clear route for anything that needs your decision.
03Difficult moments
Crisis response
A payout delay, a platform outage or a rule change can turn a community quickly. We respond early and factually where the discussion is happening, keep your team informed and stay with it until the conversation settles.
Your support team resolves the individual cases. We handle the public conversation around them.
Coverage built around your firm
Tell us which platforms and communities matter to you, and we will propose a scope and a price.